Shipping Policy

1. Orders will be processed and shipped within 1-3 business days. Shipping times typically range from 7-15 business days for delivery. Please note that we do not ship orders on weekends.

2. Once your order is shipped, we will email you the tracking information. You can track your shipment using the provided tracking number on the following website:

https://www.17track.net/en

Please allow 1-2 days after shipment for tracking updates to appear on the website.

3. You have the flexibility to cancel an order or update the shipping address at any time before the products are shipped. However, once the order has been shipped, we are unable to process refunds or address changes.

4.Countries that we can ship with DDP (Delivery duty paid) Method, it doesn’t request you do customs clearance and no duties for you.

  • USA –  UPS Express (except Alaska and Hawaii)
  • UK –  Local DPD Express
  • Europe – UPS Express/ DPD Express/ DHL Express

Country lists of Europe DDP Method: Germany, Belgium, Luxembourg, Netherlands, Czech Republic, Poland, Croatia, Slovakia, Slovenia, Finland, Denmark, Sweden, Austria, France, Italy, Hungary, Bulgaria, Lithuania, Estonia, Latvia, Greece, Ireland, Portugal, Spain.

 

Shipping Times for Specific Countries:

COUNTRY SHIPPING METHOD SHIPPING TIME
USA Local UPS Ground 10-15 Days
UK Local DPD Express 7-12 Days
Germany UPS/DPD/DHL Germany 8-13 Days
France UPS/DPD/DHL Germany 8-13 Days
Belgium UPS/DPD/DHL Germany 8-13 Days
Luxembourg UPS/DPD/DHL Germany 8-13 Days
Netherlands UPS/DPD/DHL Germany 8-13 Days
Czech Republic UPS/DPD/DHL Germany 8-13 Days
Poland UPS/DPD/DHL Germany 8-13 Days
Croatia UPS/DPD/DHL Germany 8-13 Days
Slovakia UPS/DPD/DHL Germany 8-13 Days
Slovenia UPS/DPD/DHL Germany 8-13 Days
Finland UPS/DPD/DHL Germany 8-13 Days
Denmark UPS/DPD/DHL Germany 8-13 Days
Sweden UPS/DPD/DHL Germany 8-13 Days
Austria UPS/DPD/DHL Germany 8-13 Days
Italy UPS/DPD/DHL Germany 8-13 Days
Hungary UPS/DPD/DHL Germany 8-13 Days
Lithuania UPS/DPD/DHL Germany 8-13 Days
Estonia UPS/DPD/DHL Germany 8-13 Days
Latvia UPS/DPD/DHL Germany 8-13 Days
Greece UPS/DPD/DHL Germany 8-13 Days
Ireland UPS/DPD/DHL Germany 8-13 Days
Portugal UPS/DPD/DHL Germany 8-13 Days
Spain UPS/DPD/DHL Germany 8-13 Days
UAE (Dubai) Dubai dedicated line 12-18 Days
South Africa South Africa dedicated line 15-25 Days
Vietnam Vietnam dedicated line 3-5 Days
West Malaysia Malaysia dedicated line 4-8 Days
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