Shipping Policy
1. Orders will be processed and shipped within 1-3 business days. Shipping times typically range from 7-15 business days for delivery. Please note that we do not ship orders on weekends.
2. Once your order is shipped, we will email you the tracking information. You can track your shipment using the provided tracking number on the following website:
Please allow 1-2 days after shipment for tracking updates to appear on the website.
3. You have the flexibility to cancel an order or update the shipping address at any time before the products are shipped. However, once the order has been shipped, we are unable to process refunds or address changes.
4.Countries that we can ship with DDP (Delivery duty paid) Method, it doesn’t request you do customs clearance and no duties for you.
- USA – UPS Express (except Alaska and Hawaii)
- UK – Local DPD Express
- Europe – UPS Express/ DPD Express/ DHL Express
Country lists of Europe DDP Method: Germany, Belgium, Luxembourg, Netherlands, Czech Republic, Poland, Croatia, Slovakia, Slovenia, Finland, Denmark, Sweden, Austria, France, Italy, Hungary, Bulgaria, Lithuania, Estonia, Latvia, Greece, Ireland, Portugal, Spain.
Shipping Times for Specific Countries:
COUNTRY | SHIPPING METHOD | SHIPPING TIME |
---|---|---|
USA | Local UPS Ground | 10-15 Days |
UK | Local DPD Express | 7-12 Days |
Germany | UPS/DPD/DHL Germany | 8-13 Days |
France | UPS/DPD/DHL Germany | 8-13 Days |
Belgium | UPS/DPD/DHL Germany | 8-13 Days |
Luxembourg | UPS/DPD/DHL Germany | 8-13 Days |
Netherlands | UPS/DPD/DHL Germany | 8-13 Days |
Czech Republic | UPS/DPD/DHL Germany | 8-13 Days |
Poland | UPS/DPD/DHL Germany | 8-13 Days |
Croatia | UPS/DPD/DHL Germany | 8-13 Days |
Slovakia | UPS/DPD/DHL Germany | 8-13 Days |
Slovenia | UPS/DPD/DHL Germany | 8-13 Days |
Finland | UPS/DPD/DHL Germany | 8-13 Days |
Denmark | UPS/DPD/DHL Germany | 8-13 Days |
Sweden | UPS/DPD/DHL Germany | 8-13 Days |
Austria | UPS/DPD/DHL Germany | 8-13 Days |
Italy | UPS/DPD/DHL Germany | 8-13 Days |
Hungary | UPS/DPD/DHL Germany | 8-13 Days |
Lithuania | UPS/DPD/DHL Germany | 8-13 Days |
Estonia | UPS/DPD/DHL Germany | 8-13 Days |
Latvia | UPS/DPD/DHL Germany | 8-13 Days |
Greece | UPS/DPD/DHL Germany | 8-13 Days |
Ireland | UPS/DPD/DHL Germany | 8-13 Days |
Portugal | UPS/DPD/DHL Germany | 8-13 Days |
Spain | UPS/DPD/DHL Germany | 8-13 Days |
UAE (Dubai) | Dubai dedicated line | 12-18 Days |
South Africa | South Africa dedicated line | 15-25 Days |
Vietnam | Vietnam dedicated line | 3-5 Days |
West Malaysia | Malaysia dedicated line | 4-8 Days |