{"id":9090,"date":"2024-08-21T10:29:18","date_gmt":"2024-08-21T10:29:18","guid":{"rendered":"https:\/\/aiviouvapes.com\/?page_id=9090"},"modified":"2024-12-02T19:43:21","modified_gmt":"2024-12-02T11:43:21","slug":"faqs","status":"publish","type":"page","link":"https:\/\/aiviouvapes.com\/ro\/faqs\/","title":{"rendered":"\u00centreb\u0103ri frecvente"},"content":{"rendered":"<div class=\"container section-title-container\" ><h3 class=\"section-title section-title-center\"><b aria-hidden=\"true\"><\/b><span class=\"section-title-main\" >\u00centreb\u0103ri frecvente<\/span><b aria-hidden=\"true\"><\/b><\/h3><\/div>\n\t<div id=\"text-4214842525\" class=\"text\">\n\t\t\n<h3 class=\"accordion_title\">Plat\u0103<\/h3>\n\t\t\n<style>\n#text-4214842525 {\n  font-size: 1.3rem;\n  line-height: 0.75;\n}\n<\/style>\n\t<\/div>\n\t\n<div class=\"accordion\">\n\t<div id=\"accordion-579451089\" class=\"accordion-item\">\n\t\t<a id=\"accordion-579451089-label\" class=\"accordion-title plain\" href=\"#accordion-item-which-payment-methods-do-you-accept?\" aria-expanded=\"false\" aria-controls=\"accordion-579451089-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Comuta\u021bi\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Ce metode de plat\u0103 accepta\u021bi?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-579451089-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-579451089-label\">\n\t\t\t\n<p>Accept\u0103m diverse metode de plat\u0103, inclusiv carduri de credit, PayPal, SEPA, criptomonede \u0219i multe altele. Pute\u021bi vedea op\u021biunile de plat\u0103 disponibile pe pagina de finalizare a comenzii.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2855652770\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2855652770-label\" class=\"accordion-title plain\" href=\"#accordion-item-why-was-my-payment-declined?\" aria-expanded=\"false\" aria-controls=\"accordion-2855652770-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Comuta\u021bi\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>De ce mi-a fost refuzat\u0103 plata?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2855652770-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2855652770-label\">\n\t\t\t\n<div>\n<div>Pl\u0103\u021bile pot fi refuzate din diverse motive, cum ar fi informa\u021bii incorecte ale cardului de credit, fonduri insuficiente sau probleme cu furnizorul de pl\u0103\u021bi. Asigura\u021bi-v\u0103 c\u0103 informa\u021biile de plat\u0103 pe care le furniza\u021bi sunt corecte sau contacta\u021bi furnizorul dvs. de plat\u0103 pentru a rezolva problema.<\/div>\n<\/div>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1659961593\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1659961593-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-can-i-obtain-an-invoice?\" aria-expanded=\"false\" aria-controls=\"accordion-1659961593-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Comuta\u021bi\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Cum pot ob\u021bine o factur\u0103?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1659961593-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1659961593-label\">\n\t\t\t\n<div>\n<div>Pute\u021bi solicita o factur\u0103 \u00een timpul pl\u0103\u021bii, iar noi vi-o vom trimite prin e-mail.<\/div>\n<\/div>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3646500894\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3646500894-label\" class=\"accordion-title plain\" href=\"#accordion-item-do-you-offer-cash-on-delivery-(cod)-payment-option?\" aria-expanded=\"false\" aria-controls=\"accordion-3646500894-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Comuta\u021bi\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Oferi\u021bi op\u021biunea de plat\u0103 ramburs la livrare (COD)?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3646500894-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3646500894-label\">\n\t\t\t\n<div>\n<div>Nu oferim ramburs la livrare. Trebuie s\u0103 utiliza\u021bi metode de plat\u0103 online atunci c\u00e2nd plasa\u021bi o comand\u0103.<\/div>\n<\/div>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3937204409\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3937204409-label\" class=\"accordion-title plain\" href=\"#accordion-item-is-there-an-option-to-enter-a-discount-code-or-gift-card?\" aria-expanded=\"false\" aria-controls=\"accordion-3937204409-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Comuta\u021bi\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Exist\u0103 o op\u021biune de a introduce un cod de reducere sau un card cadou?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3937204409-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3937204409-label\">\n\t\t\t\n<div>\n<div>Da, dac\u0103 ave\u021bi un cod de reducere sau un card cadou, pute\u021bi introduce informa\u021biile relevante pe pagina de checkout pentru a beneficia de reduceri.<\/div>\n<\/div>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2075593388\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2075593388-label\" class=\"accordion-title plain\" href=\"#accordion-item-is-payment-secure?\" aria-expanded=\"false\" aria-controls=\"accordion-2075593388-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Comuta\u021bi\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Este plata sigur\u0103?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2075593388-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2075593388-label\">\n\t\t\t\n<div>\n<div>Lu\u0103m mai multe m\u0103suri pentru a asigura securitatea pl\u0103\u021bilor, inclusiv tehnologia de criptare \u0219i procesarea pl\u0103\u021bilor \u00een conformitate cu standardele PCI.<\/div>\n<\/div>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3508111950\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3508111950-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-can-i-receive-an-order-confirmation-after-making-a-payment?\" aria-expanded=\"false\" aria-controls=\"accordion-3508111950-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Comuta\u021bi\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Cum pot primi o confirmare a comenzii dup\u0103 efectuarea unei pl\u0103\u021bi?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3508111950-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3508111950-label\">\n\t\t\t\n<div>\n<div>Ve\u021bi primi un e-mail de confirmare a comenzii imediat dup\u0103 o plat\u0103 reu\u0219it\u0103, care con\u021bine informa\u021bii detaliate despre comand\u0103.<\/div>\n<\/div>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2287575362\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2287575362-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-can-i-request-a-refund?\" aria-expanded=\"false\" aria-controls=\"accordion-2287575362-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Comuta\u021bi\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Cum pot solicita o rambursare?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2287575362-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2287575362-label\">\n\t\t\t\n<div>\n<div>Dac\u0103 ave\u021bi nevoie de o rambursare, v\u0103 rug\u0103m s\u0103 contacta\u021bi echipa noastr\u0103 de asisten\u021b\u0103 pentru clien\u021bi, furniz\u00e2nd detaliile comenzii. V\u0103 vom ajuta s\u0103 procesa\u021bi cererile de rambursare \u00een conformitate cu politica noastr\u0103 de rambursare.<\/div>\n<\/div>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-867658107\" class=\"accordion-item\">\n\t\t<a id=\"accordion-867658107-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-can-i-view-my-order-history-after-making-a-payment?\" aria-expanded=\"false\" aria-controls=\"accordion-867658107-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Comuta\u021bi\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Cum pot vedea istoricul comenzilor mele dup\u0103 efectuarea unei pl\u0103\u021bi?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-867658107-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-867658107-label\">\n\t\t\t\n<div>\n<div>Conecta\u021bi-v\u0103 la contul dvs. \u0219i accesa\u021bi pagina \u201eContul meu\u201d. \u00cen sec\u021biunea Istoricul comenzilor, pute\u021bi vizualiza informa\u021biile de plat\u0103 \u0219i starea comenzilor pentru comenzile anterioare.<\/div>\n<\/div>\n\t\t<\/div>\n\t<\/div>\n\t\n<\/div>\n\t<div id=\"text-851800109\" class=\"text\">\n\t\t\n<h3 class=\"accordion_title\">Transport<\/h3>\n\t\t\n<style>\n#text-851800109 {\n  font-size: 1.3rem;\n  line-height: 0.75;\n}\n<\/style>\n\t<\/div>\n\t\n<div class=\"accordion\">\n\t<div id=\"accordion-1885608051\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1885608051-label\" class=\"accordion-title plain\" href=\"#accordion-item-what&#039;s-the-shipping-policy?\" aria-expanded=\"false\" aria-controls=\"accordion-1885608051-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Comuta\u021bi\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Care este politica de expediere?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1885608051-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1885608051-label\">\n\t\t\t\n<p>\u021a\u0103ri cu care putem livra\u00a0<strong>DDP<\/strong>\u00a0(<strong>Taxa de livrare pl\u0103tit\u0103<\/strong>) Metod\u0103, nu v\u0103 cere s\u0103 face\u021bi v\u0103muire \u0219i nicio tax\u0103 pentru dvs.<\/p>\n<ul>\n<li>SUA \u2013 UPS Express (cu excep\u021bia Alaska \u0219i Hawaii)<\/li>\n<li>Marea Britanie \u2013 Local DPD Express<\/li>\n<li>Europa \u2013 UPS Express\/ DPD Express\/ DHL Express<\/li>\n<\/ul>\n<p>Listele de \u021b\u0103ri ale Europei Metoda DDP: Germania, Belgia, Luxemburg, \u021a\u0103rile de Jos, Republica Ceh\u0103, Polonia, Croa\u021bia, Slovacia, Slovenia, Finlanda, Suedia, Austria, Fran\u021ba, Italia, Ungaria, Bulgaria, Lituania, Estonia, Letonia, Grecia, Irlanda, Portugalia, Spania.<\/p>\n<p>Livr\u0103rile c\u0103tre \u021b\u0103rile europene, cu excep\u021bia Regatului Unit, vor fi efectuate \u00een Germania \u0219i expediate \u00een alte \u021b\u0103ri europene din Germania.<\/p>\n<ul>\n<li>Emiratele Arabe Unite (numai Dubai)<\/li>\n<li>Africa de Sud<\/li>\n<li>Vietnam<\/li>\n<li>Malaezia de Vest (except\u00e2nd insula Kalimantan)<\/li>\n<\/ul>\n<figure class=\"wp-block-table\"><strong>Timp de livrare pentru anumite \u021b\u0103ri:<\/strong><\/p>\n<table>\n<thead>\n<tr>\n<th>\u0162AR\u0102<\/th>\n<th>METODA DE LIVRARE<\/th>\n<th>TIMP DE LIVRARE<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>STATELE UNITE ALE AMERICII<\/td>\n<td>UPS Ground local<\/td>\n<td>10-15 zile<\/td>\n<\/tr>\n<tr>\n<td>Regatul Unit<\/td>\n<td>Local DPD Express<\/td>\n<td>7-12 zile<\/td>\n<\/tr>\n<tr>\n<td>Germania<\/td>\n<td>UPS\/DPD\/DHL Germania<\/td>\n<td>8-13 zile<\/td>\n<\/tr>\n<tr>\n<td>Fran\u0163a<\/td>\n<td>UPS\/DPD\/DHL Germania<\/td>\n<td>8-13 zile<\/td>\n<\/tr>\n<tr>\n<td>Belgia<\/td>\n<td>UPS\/DPD\/DHL Germania<\/td>\n<td>8-13 zile<\/td>\n<\/tr>\n<tr>\n<td>Luxemburg<\/td>\n<td>UPS\/DPD\/DHL Germania<\/td>\n<td>8-13 zile<\/td>\n<\/tr>\n<tr>\n<td>Olanda<\/td>\n<td>UPS\/DPD\/DHL Germania<\/td>\n<td>8-13 zile<\/td>\n<\/tr>\n<tr>\n<td>Republica Ceh\u0103<\/td>\n<td>UPS\/DPD\/DHL Germania<\/td>\n<td>8-13 zile<\/td>\n<\/tr>\n<tr>\n<td>Polonia<\/td>\n<td>UPS\/DPD\/DHL Germania<\/td>\n<td>8-13 zile<\/td>\n<\/tr>\n<tr>\n<td>Croa\u0163ia<\/td>\n<td>UPS\/DPD\/DHL Germania<\/td>\n<td>8-13 zile<\/td>\n<\/tr>\n<tr>\n<td>Slovacia<\/td>\n<td>UPS\/DPD\/DHL Germania<\/td>\n<td>8-13 zile<\/td>\n<\/tr>\n<tr>\n<td>Slovenia<\/td>\n<td>UPS\/DPD\/DHL Germania<\/td>\n<td>8-13 zile<\/td>\n<\/tr>\n<tr>\n<td>Finlanda<\/td>\n<td>UPS\/DPD\/DHL Germania<\/td>\n<td>8-13 zile<\/td>\n<\/tr>\n<tr>\n<td>Danemarca<\/td>\n<td>UPS\/DPD\/DHL Germania<\/td>\n<td>8-13 zile<\/td>\n<\/tr>\n<tr>\n<td>Suedia<\/td>\n<td>UPS\/DPD\/DHL Germania<\/td>\n<td>8-13 zile<\/td>\n<\/tr>\n<tr>\n<td>Austria<\/td>\n<td>UPS\/DPD\/DHL Germania<\/td>\n<td>8-13 zile<\/td>\n<\/tr>\n<tr>\n<td>Italia<\/td>\n<td>UPS\/DPD\/DHL Germania<\/td>\n<td>8-13 zile<\/td>\n<\/tr>\n<tr>\n<td>Ungaria<\/td>\n<td>UPS\/DPD\/DHL Germania<\/td>\n<td>8-13 zile<\/td>\n<\/tr>\n<tr>\n<td>Lituania<\/td>\n<td>UPS\/DPD\/DHL Germania<\/td>\n<td>8-13 zile<\/td>\n<\/tr>\n<tr>\n<td>Estonia<\/td>\n<td>UPS\/DPD\/DHL Germania<\/td>\n<td>8-13 zile<\/td>\n<\/tr>\n<tr>\n<td>Letonia<\/td>\n<td>UPS\/DPD\/DHL Germania<\/td>\n<td>8-13 zile<\/td>\n<\/tr>\n<tr>\n<td>Grecia<\/td>\n<td>UPS\/DPD\/DHL Germania<\/td>\n<td>8-13 zile<\/td>\n<\/tr>\n<tr>\n<td>Irlanda<\/td>\n<td>UPS\/DPD\/DHL Germania<\/td>\n<td>8-13 zile<\/td>\n<\/tr>\n<tr>\n<td>Portugalia<\/td>\n<td>UPS\/DPD\/DHL Germania<\/td>\n<td>8-13 zile<\/td>\n<\/tr>\n<tr>\n<td>Spania<\/td>\n<td>UPS\/DPD\/DHL Germania<\/td>\n<td>8-13 zile<\/td>\n<\/tr>\n<tr>\n<td>Emiratele Arabe Unite (Dubai)<\/td>\n<td>Linie dedicat\u0103 Dubai<\/td>\n<td>12-18 zile<\/td>\n<\/tr>\n<tr>\n<td>Africa de Sud<\/td>\n<td>Linie dedicat\u0103 Africii de Sud<\/td>\n<td>15-25 de zile<\/td>\n<\/tr>\n<tr>\n<td>Vietnam<\/td>\n<td>Linie dedicat\u0103 Vietnamului<\/td>\n<td>3-5 zile<\/td>\n<\/tr>\n<tr>\n<td>Malaezia de Vest<\/td>\n<td>Linie dedicat\u0103 Malaezia<\/td>\n<td>4-8 zile<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/figure>\n<p>Alte \u021b\u0103ri<br \/>\nCu excep\u021bia acestor \u021b\u0103ri din lista de mai sus, trebuie\u00a0<strong>face v\u0103muire<\/strong>\u00a0\u015fi\u00a0<strong>plata taxelor vamale<\/strong>\u00a0c\u00e2nd pachetul a ajuns la vam\u0103, \u00een ceea ce prive\u0219te taxa pe care trebuie s\u0103 o pl\u0103ti\u021bi, v\u0103 rug\u0103m s\u0103 \u00eentreba\u021bi vama local\u0103 pentru detalii.<\/p>\n<p>V\u0103mi poate cere s\u0103 furniza\u021bi\u00a0<strong>licen\u021b\u0103 de afaceri<\/strong>\u00a0de asemenea. (dac\u0103 exist\u0103)<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-422065250\" class=\"accordion-item\">\n\t\t<a id=\"accordion-422065250-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-are-shipping-costs-calculated?\" aria-expanded=\"false\" aria-controls=\"accordion-422065250-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Comuta\u021bi\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Cum se calculeaz\u0103 costurile de transport?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-422065250-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-422065250-label\">\n\t\t\t\n<div>\n<div>Costurile de expediere sunt de obicei calculate pe baza greut\u0103\u021bii articolelor, a destina\u021biei de expediere \u0219i a metodei de expediere selectate. Pute\u021bi vedea costul de transport \u00een timpul pl\u0103\u021bii.<\/div>\n<\/div>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1585937995\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1585937995-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-should-i-do-if-my-package-is-lost-or-delayed?\" aria-expanded=\"false\" aria-controls=\"accordion-1585937995-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Comuta\u021bi\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Ce ar trebui s\u0103 fac dac\u0103 pachetul meu este pierdut sau \u00eent\u00e2rziat?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1585937995-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1585937995-label\">\n\t\t\t\n<div>\n<div>Dac\u0103 pachetul dumneavoastr\u0103 este pierdut sau \u00eent\u00e2rziat semnificativ, v\u0103 rug\u0103m s\u0103 contacta\u021bi echipa noastr\u0103 de asisten\u021b\u0103 pentru clien\u021bi. Vom investiga \u0219i vom ajuta la rezolvarea problemei.<\/div>\n<\/div>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3029899267\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3029899267-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-can-i-track-my-order?\" aria-expanded=\"false\" aria-controls=\"accordion-3029899267-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Comuta\u021bi\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Cum \u00eemi pot urm\u0103ri comanda?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3029899267-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3029899267-label\">\n\t\t\t\n<div>\n<div>V\u0103 pute\u021bi urm\u0103ri comanda conect\u00e2ndu-v\u0103 la contul dvs. \u0219i acces\u00e2nd sec\u021biunea \u201eIstoricul comenzilor\u201d. De asemenea, trimitem informa\u021bii de urm\u0103rire a comenzii prin e-mail.<\/div>\n<\/div>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-780050046\" class=\"accordion-item\">\n\t\t<a id=\"accordion-780050046-label\" class=\"accordion-title plain\" href=\"#accordion-item-do-i-need-to-pay-customs-duties?\" aria-expanded=\"false\" aria-controls=\"accordion-780050046-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Comuta\u021bi\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Trebuie s\u0103 pl\u0103tesc taxe vamale?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-780050046-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-780050046-label\">\n\t\t\t\n<div>\n<div>Nu este necesar deocamdat\u0103, cu excep\u021bia Canadei \u0219i Danemarcei.<\/div>\n<\/div>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3987748451\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3987748451-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-is-the-estimated-shipping-time?\" aria-expanded=\"false\" aria-controls=\"accordion-3987748451-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Comuta\u021bi\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Care este timpul estimat de livrare?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3987748451-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3987748451-label\">\n\t\t\t\n<div>\n<div>In functie de produs, timpul de stocare este de 1-5 zile iar timpul de livrare este de 7-15 zile.<\/div>\n<\/div>\n\t\t<\/div>\n\t<\/div>\n\t\n<\/div>\n\t<div id=\"text-3122224572\" class=\"text\">\n\t\t\n<div>\n<h3>Securitate<\/h3>\n<\/div>\n\t\t\n<style>\n#text-3122224572 {\n  font-size: 1.3rem;\n  line-height: 0.75;\n}\n<\/style>\n\t<\/div>\n\t\n<div class=\"accordion\">\n\t<div id=\"accordion-920097254\" class=\"accordion-item\">\n\t\t<a id=\"accordion-920097254-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-is-website-security-ensured?\" aria-expanded=\"false\" aria-controls=\"accordion-920097254-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Comuta\u021bi\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Cum este asigurat\u0103 securitatea site-ului?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-920097254-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-920097254-label\">\n\t\t\t\n<div>\n<div>Folosim mai multe straturi de m\u0103suri de securitate pentru a v\u0103 proteja datele \u0219i tranzac\u021biile, inclusiv criptarea datelor, firewall-uri \u0219i audituri regulate de securitate.<\/div>\n<\/div>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1397926883\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1397926883-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-is-my-personal-information-safeguarded?\" aria-expanded=\"false\" aria-controls=\"accordion-1397926883-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Comuta\u021bi\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Cum sunt protejate informa\u021biile mele personale?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1397926883-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1397926883-label\">\n\t\t\t\n<div>\n<div>Respect\u0103m cu stricte\u021be politica noastr\u0103 de confiden\u021bialitate \u0219i nu vindem sau distribuim informa\u021biile dumneavoastr\u0103 personale. Informa\u021biile dvs. sunt utilizate exclusiv pentru procesarea comenzilor \u0219i furnizarea de asisten\u021b\u0103 clien\u021bilor.<\/div>\n<\/div>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1869259424\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1869259424-label\" class=\"accordion-title plain\" href=\"#accordion-item-is-payment-information-secure?\" aria-expanded=\"false\" aria-controls=\"accordion-1869259424-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Comuta\u021bi\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Informa\u021biile de plat\u0103 sunt sigure?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1869259424-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1869259424-label\">\n\t\t\t\n<div>\n<div>Utiliz\u0103m un sistem securizat de procesare a pl\u0103\u021bilor care respect\u0103 standardele PCI pentru a asigura securitatea informa\u021biilor dvs. de plat\u0103.<\/div>\n<\/div>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-684191178\" class=\"accordion-item\">\n\t\t<a id=\"accordion-684191178-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-can-i-create-a-strong-password?\" aria-expanded=\"false\" aria-controls=\"accordion-684191178-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Comuta\u021bi\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Cum pot crea o parol\u0103 puternic\u0103?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-684191178-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-684191178-label\">\n\t\t\t\n<div>\n<div>Crearea unei parole puternice implic\u0103 utilizarea unei combina\u021bii de litere, cifre \u0219i caractere speciale, evit\u00e2nd informa\u021bii u\u0219or de ghicit, cum ar fi zilele de na\u0219tere. Schimbarea regulat\u0103 a parolei este, de asemenea, o modalitate de a spori securitatea.<\/div>\n<\/div>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2927484803\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2927484803-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-can-i-verify-the-authenticity-of-the-website?\" aria-expanded=\"false\" aria-controls=\"accordion-2927484803-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Comuta\u021bi\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Cum pot verifica autenticitatea site-ului?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2927484803-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2927484803-label\">\n\t\t\t\n<div>\n<div>Verifica\u021bi adresa URL a site-ului web pentru a v\u0103 asigura c\u0103 se potrive\u0219te cu site-ul oficial. \u00cen plus, c\u0103uta\u021bi certificatul SSL, care ar trebui s\u0103 indice c\u0103 site-ul este securizat.<\/div>\n<\/div>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-4100802703\" class=\"accordion-item\">\n\t\t<a id=\"accordion-4100802703-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-do-i-report-suspicious-activity?\" aria-expanded=\"false\" aria-controls=\"accordion-4100802703-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Comuta\u021bi\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Cum raportez o activitate suspect\u0103?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-4100802703-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-4100802703-label\">\n\t\t\t\n<div>\n<div>Dac\u0103 \u00eent\u00e2mpina\u021bi orice activitate suspect\u0103 sau probleme de securitate, v\u0103 rug\u0103m s\u0103 contacta\u021bi imediat asisten\u021ba noastr\u0103 pentru clien\u021bi. Vom investiga \u0219i vom lua m\u0103surile necesare.<\/div>\n<\/div>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-193448760\" class=\"accordion-item\">\n\t\t<a id=\"accordion-193448760-label\" class=\"accordion-title plain\" href=\"#accordion-item-are-there-anti-phishing-measures-in-place?\" aria-expanded=\"false\" aria-controls=\"accordion-193448760-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Comuta\u021bi\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Exist\u0103 m\u0103suri anti-phishing?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-193448760-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-193448760-label\">\n\t\t\t\n<div>\n<div>Da, am implementat m\u0103suri anti-phishing pentru a ajuta la prevenirea activit\u0103\u021bilor frauduloase pe site-uri web \u0219i e-mailuri r\u0103u inten\u021bionate.<\/div>\n<\/div>\n\t\t<\/div>\n\t<\/div>\n\t\n<\/div>\n\t<div id=\"text-2275156639\" class=\"text\">\n\t\t\n<div>\n<h3>Retururi<\/h3>\n<\/div>\n\t\t\n<style>\n#text-2275156639 {\n  font-size: 1.3rem;\n  line-height: 0.75;\n}\n<\/style>\n\t<\/div>\n\t\n<div class=\"accordion\">\n\t<div id=\"accordion-2721989099\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2721989099-label\" class=\"accordion-title plain\" href=\"#accordion-item-i-would-like-to-change-my-ordered-items.-what-should-i-do?\" aria-expanded=\"false\" aria-controls=\"accordion-2721989099-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Comuta\u021bi\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>A\u0219 dori s\u0103 schimb articolele comandate. Ce ar trebuii s\u0103 fac?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2721989099-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2721989099-label\">\n\t\t\t\n<div>\n<div>V\u0103 pute\u021bi modifica comanda p\u00e2n\u0103 sau \u00eenainte de ora 23:00 (PDT -7 GMT) \u00een aceea\u0219i zi \u00een care a fost plasat\u0103 comanda. V\u0103 rug\u0103m s\u0103 ne contacta\u021bi la support@aiviouvapes.com pentru a solicita modific\u0103ri.<\/div>\n<\/div>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1467143540\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1467143540-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-do-i-return-a-product?\" aria-expanded=\"false\" aria-controls=\"accordion-1467143540-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Comuta\u021bi\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Cum returnez un produs?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1467143540-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1467143540-label\">\n\t\t\t\n<p>Avem o politic\u0103 de returnare de 15 zile, care v\u0103 permite s\u0103 solicita\u021bi o retur \u00een termen de 15 zile de la primirea articolului.<\/p>\n<p>Pentru a fi eligibil pentru returnare, articolul dumneavoastr\u0103 trebuie s\u0103 fie \u00een aceea\u0219i stare ca atunci c\u00e2nd l-a\u021bi primit, nepurtat sau nefolosit, cu etichete \u0219i \u00een ambalajul original. Ve\u021bi avea nevoie \u0219i de chitan\u021ba sau dovada achizi\u021biei.<\/p>\n<p>Pentru a ini\u021bia o retur, contacta\u021bi-ne la support@aiviouvapes.com. Dac\u0103 returnarea dvs. este acceptat\u0103, v\u0103 vom furniza o etichet\u0103 de expediere pentru retur \u0219i instruc\u021biuni despre cum \u0219i unde s\u0103 trimite\u021bi coletul. Articolele trimise \u00eenapoi c\u0103tre noi f\u0103r\u0103 cerere prealabil\u0103 de returnare nu vor fi acceptate.<\/p>\n<p>Nu ezita\u021bi s\u0103 ne contacta\u021bi la support@aiviouvapes.com pentru orice \u00eentreb\u0103ri legate de return\u0103ri.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n<\/div>\n<div class=\"row align-middle\"  id=\"row-500691296\">\n\n\t<div id=\"col-466687575\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner text-center\"  >\n\t\t\t\n\t\t\t\n<a href=\"https:\/\/aiviouvapes.com\/ro\/shop\/\" class=\"button primary is-shade is-larger box-shadow-4 box-shadow-5-hover\" style=\"border-radius:10px;\">\n\t\t<span>Cump\u0103ra\u021bi acum<\/span>\n\t<\/a>\n\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-466687575 > .col-inner {\n  padding: 20px 0px 0px 0px;\n}\n<\/style>\n\t<\/div>\n\n\t\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-9090","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/aiviouvapes.com\/ro\/wp-json\/wp\/v2\/pages\/9090","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/aiviouvapes.com\/ro\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/aiviouvapes.com\/ro\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/aiviouvapes.com\/ro\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/aiviouvapes.com\/ro\/wp-json\/wp\/v2\/comments?post=9090"}],"version-history":[{"count":0,"href":"https:\/\/aiviouvapes.com\/ro\/wp-json\/wp\/v2\/pages\/9090\/revisions"}],"wp:attachment":[{"href":"https:\/\/aiviouvapes.com\/ro\/wp-json\/wp\/v2\/media?parent=9090"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}