{"id":9090,"date":"2024-08-21T10:29:18","date_gmt":"2024-08-21T10:29:18","guid":{"rendered":"https:\/\/aiviouvapes.com\/?page_id=9090"},"modified":"2024-12-02T19:43:21","modified_gmt":"2024-12-02T11:43:21","slug":"faqs","status":"publish","type":"page","link":"https:\/\/aiviouvapes.com\/cs\/faqs\/","title":{"rendered":"Nej\u010dast\u011bj\u0161\u00ed dotazy"},"content":{"rendered":"<div class=\"container section-title-container\" ><h3 class=\"section-title section-title-center\"><b aria-hidden=\"true\"><\/b><span class=\"section-title-main\" >\u010casto kladen\u00e9 ot\u00e1zky<\/span><b aria-hidden=\"true\"><\/b><\/h3><\/div>\n\t<div id=\"text-1837785107\" class=\"text\">\n\t\t\n<h3 class=\"accordion_title\">Platba<\/h3>\n\t\t\n<style>\n#text-1837785107 {\n  font-size: 1.3rem;\n  line-height: 0.75;\n}\n<\/style>\n\t<\/div>\n\t\n<div class=\"accordion\">\n\t<div id=\"accordion-99845401\" class=\"accordion-item\">\n\t\t<a id=\"accordion-99845401-label\" class=\"accordion-title plain\" href=\"#accordion-item-which-payment-methods-do-you-accept?\" aria-expanded=\"false\" aria-controls=\"accordion-99845401-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"P\u0159epnout\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Jak\u00e9 platebn\u00ed metody p\u0159ij\u00edm\u00e1te?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-99845401-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-99845401-label\">\n\t\t\t\n<p>P\u0159ij\u00edm\u00e1me r\u016fzn\u00e9 platebn\u00ed metody, v\u010detn\u011b kreditn\u00edch karet, PayPal, SEPA, kryptom\u011bn a dal\u0161\u00edch. Dostupn\u00e9 mo\u017enosti platby si m\u016f\u017eete prohl\u00e9dnout na str\u00e1nce pokladny.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2089637216\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2089637216-label\" class=\"accordion-title plain\" href=\"#accordion-item-why-was-my-payment-declined?\" aria-expanded=\"false\" aria-controls=\"accordion-2089637216-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"P\u0159epnout\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Pro\u010d byla moje platba odm\u00edtnuta?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2089637216-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2089637216-label\">\n\t\t\t\n<div>\n<div>Platby mohou b\u00fdt odm\u00edtnuty z r\u016fzn\u00fdch d\u016fvod\u016f, nap\u0159\u00edklad kv\u016fli nespr\u00e1vn\u00fdm \u00fadaj\u016fm o kreditn\u00ed kart\u011b, nedostatku finan\u010dn\u00edch prost\u0159edk\u016f nebo probl\u00e9m\u016fm s poskytovatelem plateb. Ujist\u011bte se, \u017ee jsou zadan\u00e9 platebn\u00ed \u00fadaje spr\u00e1vn\u00e9, nebo se obra\u0165te na poskytovatele platebn\u00edch slu\u017eeb a probl\u00e9m vy\u0159e\u0161te.<\/div>\n<\/div>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2074829543\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2074829543-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-can-i-obtain-an-invoice?\" aria-expanded=\"false\" aria-controls=\"accordion-2074829543-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"P\u0159epnout\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Jak mohu z\u00edskat fakturu?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2074829543-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2074829543-label\">\n\t\t\t\n<div>\n<div>B\u011bhem objedn\u00e1vky si m\u016f\u017eete vy\u017e\u00e1dat fakturu, kterou v\u00e1m za\u0161leme e-mailem.<\/div>\n<\/div>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3794518303\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3794518303-label\" class=\"accordion-title plain\" href=\"#accordion-item-do-you-offer-cash-on-delivery-(cod)-payment-option?\" aria-expanded=\"false\" aria-controls=\"accordion-3794518303-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"P\u0159epnout\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Nab\u00edz\u00edte mo\u017enost platby na dob\u00edrku?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3794518303-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3794518303-label\">\n\t\t\t\n<div>\n<div>Dob\u00edrku nenab\u00edz\u00edme. P\u0159i zad\u00e1v\u00e1n\u00ed objedn\u00e1vky mus\u00edte pou\u017e\u00edt online platebn\u00ed metody.<\/div>\n<\/div>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2460883495\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2460883495-label\" class=\"accordion-title plain\" href=\"#accordion-item-is-there-an-option-to-enter-a-discount-code-or-gift-card?\" aria-expanded=\"false\" aria-controls=\"accordion-2460883495-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"P\u0159epnout\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Existuje mo\u017enost zadat slevov\u00fd k\u00f3d nebo d\u00e1rkovou kartu?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2460883495-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2460883495-label\">\n\t\t\t\n<div>\n<div>Ano, pokud m\u00e1te slevov\u00fd k\u00f3d nebo d\u00e1rkovou kartu, m\u016f\u017eete na pokladn\u011b zadat p\u0159\u00edslu\u0161n\u00e9 informace a vyu\u017e\u00edt slevy.<\/div>\n<\/div>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-686076917\" class=\"accordion-item\">\n\t\t<a id=\"accordion-686076917-label\" class=\"accordion-title plain\" href=\"#accordion-item-is-payment-secure?\" aria-expanded=\"false\" aria-controls=\"accordion-686076917-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"P\u0159epnout\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Je platba bezpe\u010dn\u00e1?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-686076917-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-686076917-label\">\n\t\t\t\n<div>\n<div>K zaji\u0161t\u011bn\u00ed bezpe\u010dnosti plateb pou\u017e\u00edv\u00e1me \u0159adu opat\u0159en\u00ed, v\u010detn\u011b \u0161ifrovac\u00ed technologie a zpracov\u00e1n\u00ed plateb v souladu se standardy PCI.<\/div>\n<\/div>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2087086209\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2087086209-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-can-i-receive-an-order-confirmation-after-making-a-payment?\" aria-expanded=\"false\" aria-controls=\"accordion-2087086209-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"P\u0159epnout\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Jak mohu po proveden\u00ed platby obdr\u017eet potvrzen\u00ed objedn\u00e1vky?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2087086209-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2087086209-label\">\n\t\t\t\n<div>\n<div>Ihned po \u00fasp\u011b\u0161n\u00e9 platb\u011b obdr\u017e\u00edte e-mail s potvrzen\u00edm objedn\u00e1vky a podrobn\u00fdmi informacemi o objedn\u00e1vce.<\/div>\n<\/div>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2113037291\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2113037291-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-can-i-request-a-refund?\" aria-expanded=\"false\" aria-controls=\"accordion-2113037291-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"P\u0159epnout\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Jak mohu po\u017e\u00e1dat o vr\u00e1cen\u00ed pen\u011bz?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2113037291-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2113037291-label\">\n\t\t\t\n<div>\n<div>Pokud pot\u0159ebujete vr\u00e1tit pen\u00edze, kontaktujte n\u00e1\u0161 t\u00fdm z\u00e1kaznick\u00e9 podpory a uve\u010fte podrobnosti o objedn\u00e1vce. Pom\u016f\u017eeme v\u00e1m s vy\u0159\u00edzen\u00edm \u017e\u00e1dosti o vr\u00e1cen\u00ed pen\u011bz v souladu s na\u0161imi z\u00e1sadami pro vr\u00e1cen\u00ed pen\u011bz.<\/div>\n<\/div>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1195471117\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1195471117-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-can-i-view-my-order-history-after-making-a-payment?\" aria-expanded=\"false\" aria-controls=\"accordion-1195471117-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"P\u0159epnout\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Jak si mohu po proveden\u00ed platby zobrazit historii objedn\u00e1vek?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1195471117-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1195471117-label\">\n\t\t\t\n<div>\n<div>P\u0159ihlaste se ke sv\u00e9mu \u00fa\u010dtu a p\u0159ejd\u011bte na str\u00e1nku \"M\u016fj \u00fa\u010det\". V \u010d\u00e1sti Historie objedn\u00e1vek si m\u016f\u017eete zobrazit informace o platb\u011b a stav objedn\u00e1vek z minul\u00fdch let.<\/div>\n<\/div>\n\t\t<\/div>\n\t<\/div>\n\t\n<\/div>\n\t<div id=\"text-1240417802\" class=\"text\">\n\t\t\n<h3 class=\"accordion_title\">P\u0159eprava<\/h3>\n\t\t\n<style>\n#text-1240417802 {\n  font-size: 1.3rem;\n  line-height: 0.75;\n}\n<\/style>\n\t<\/div>\n\t\n<div class=\"accordion\">\n\t<div id=\"accordion-2814854461\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2814854461-label\" class=\"accordion-title plain\" href=\"#accordion-item-what&#039;s-the-shipping-policy?\" aria-expanded=\"false\" aria-controls=\"accordion-2814854461-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"P\u0159epnout\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Jak\u00e9 jsou p\u0159epravn\u00ed podm\u00ednky?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2814854461-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2814854461-label\">\n\t\t\t\n<p>Zem\u011b, se kter\u00fdmi m\u016f\u017eeme zas\u00edlat z\u00e1silky\u00a0<strong>DDP<\/strong>\u00a0(<strong>Zaplacen\u00e9 dodac\u00ed clo<\/strong>) Metoda nevy\u017eaduje celn\u00ed odbaven\u00ed a neplat\u00edte \u017e\u00e1dn\u00e9 clo.<\/p>\n<ul>\n<li>USA - UPS Express (krom\u011b Alja\u0161ky a Havaje)<\/li>\n<li>Velk\u00e1 Brit\u00e1nie - M\u00edstn\u00ed DPD Express<\/li>\n<li>Evropa - UPS Express\/ DPD Express\/ DHL Express<\/li>\n<\/ul>\n<p>Seznamy zem\u00ed Evropy Metoda DDP: Francie, It\u00e1lie, Ma\u010farsko, Bulharsko, Litva, Estonsko, Loty\u0161sko, \u0158ecko, Irsko, Portugalsko, \u0160pan\u011blsko, Rakousko, N\u011bmecko, Belgie, Lucembursko, Nizozemsko, \u010cesk\u00e1 republika, Polsko, Chorvatsko, Slovensko, Slovinsko, Finsko, \u0160v\u00e9dsko.<\/p>\n<p>Z\u00e1silky do evropsk\u00fdch zem\u00ed krom\u011b Spojen\u00e9ho kr\u00e1lovstv\u00ed budou odbaveny v N\u011bmecku a odesl\u00e1ny do ostatn\u00edch evropsk\u00fdch zem\u00ed z N\u011bmecka.<\/p>\n<ul>\n<li>Spojen\u00e9 arabsk\u00e9 emir\u00e1ty (pouze Dubaj)<\/li>\n<li>Jihoafrick\u00e1 republika<\/li>\n<li>Vietnam<\/li>\n<li>Z\u00e1padn\u00ed Malajsie (krom\u011b ostrova Kalimantan)<\/li>\n<\/ul>\n<figure class=\"wp-block-table\"><strong>Dodac\u00ed lh\u016fty pro konkr\u00e9tn\u00ed zem\u011b:<\/strong><\/p>\n<table>\n<thead>\n<tr>\n<th>ZEM\u011a<\/th>\n<th>ZP\u016eSOB P\u0158EPRAVY<\/th>\n<th>DORU\u010cEN\u00cd<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>USA<\/td>\n<td>M\u00edstn\u00ed slu\u017eba UPS Ground<\/td>\n<td>10-15 dn\u00ed<\/td>\n<\/tr>\n<tr>\n<td>UK<\/td>\n<td>M\u00edstn\u00ed DPD Express<\/td>\n<td>7-12 dn\u00ed<\/td>\n<\/tr>\n<tr>\n<td>N\u011bmecko<\/td>\n<td>UPS\/DPD\/DHL N\u011bmecko<\/td>\n<td>8-13 dn\u00ed<\/td>\n<\/tr>\n<tr>\n<td>Francie<\/td>\n<td>UPS\/DPD\/DHL N\u011bmecko<\/td>\n<td>8-13 dn\u00ed<\/td>\n<\/tr>\n<tr>\n<td>Belgie<\/td>\n<td>UPS\/DPD\/DHL N\u011bmecko<\/td>\n<td>8-13 dn\u00ed<\/td>\n<\/tr>\n<tr>\n<td>Lucembursko<\/td>\n<td>UPS\/DPD\/DHL N\u011bmecko<\/td>\n<td>8-13 dn\u00ed<\/td>\n<\/tr>\n<tr>\n<td>Nizozemsko<\/td>\n<td>UPS\/DPD\/DHL N\u011bmecko<\/td>\n<td>8-13 dn\u00ed<\/td>\n<\/tr>\n<tr>\n<td>\u010cesk\u00e1 republika<\/td>\n<td>UPS\/DPD\/DHL N\u011bmecko<\/td>\n<td>8-13 dn\u00ed<\/td>\n<\/tr>\n<tr>\n<td>Polsko<\/td>\n<td>UPS\/DPD\/DHL N\u011bmecko<\/td>\n<td>8-13 dn\u00ed<\/td>\n<\/tr>\n<tr>\n<td>Chorvatsko<\/td>\n<td>UPS\/DPD\/DHL N\u011bmecko<\/td>\n<td>8-13 dn\u00ed<\/td>\n<\/tr>\n<tr>\n<td>Slovensko<\/td>\n<td>UPS\/DPD\/DHL N\u011bmecko<\/td>\n<td>8-13 dn\u00ed<\/td>\n<\/tr>\n<tr>\n<td>Slovinsko<\/td>\n<td>UPS\/DPD\/DHL N\u011bmecko<\/td>\n<td>8-13 dn\u00ed<\/td>\n<\/tr>\n<tr>\n<td>Finsko<\/td>\n<td>UPS\/DPD\/DHL N\u011bmecko<\/td>\n<td>8-13 dn\u00ed<\/td>\n<\/tr>\n<tr>\n<td>D\u00e1nsko<\/td>\n<td>UPS\/DPD\/DHL N\u011bmecko<\/td>\n<td>8-13 dn\u00ed<\/td>\n<\/tr>\n<tr>\n<td>\u0160v\u00e9dsko<\/td>\n<td>UPS\/DPD\/DHL N\u011bmecko<\/td>\n<td>8-13 dn\u00ed<\/td>\n<\/tr>\n<tr>\n<td>Rakousko<\/td>\n<td>UPS\/DPD\/DHL N\u011bmecko<\/td>\n<td>8-13 dn\u00ed<\/td>\n<\/tr>\n<tr>\n<td>It\u00e1lie<\/td>\n<td>UPS\/DPD\/DHL N\u011bmecko<\/td>\n<td>8-13 dn\u00ed<\/td>\n<\/tr>\n<tr>\n<td>Ma\u010farsko<\/td>\n<td>UPS\/DPD\/DHL N\u011bmecko<\/td>\n<td>8-13 dn\u00ed<\/td>\n<\/tr>\n<tr>\n<td>Litva<\/td>\n<td>UPS\/DPD\/DHL N\u011bmecko<\/td>\n<td>8-13 dn\u00ed<\/td>\n<\/tr>\n<tr>\n<td>Estonsko<\/td>\n<td>UPS\/DPD\/DHL N\u011bmecko<\/td>\n<td>8-13 dn\u00ed<\/td>\n<\/tr>\n<tr>\n<td>Loty\u0161sko<\/td>\n<td>UPS\/DPD\/DHL N\u011bmecko<\/td>\n<td>8-13 dn\u00ed<\/td>\n<\/tr>\n<tr>\n<td>\u0158ecko<\/td>\n<td>UPS\/DPD\/DHL N\u011bmecko<\/td>\n<td>8-13 dn\u00ed<\/td>\n<\/tr>\n<tr>\n<td>Irsko<\/td>\n<td>UPS\/DPD\/DHL N\u011bmecko<\/td>\n<td>8-13 dn\u00ed<\/td>\n<\/tr>\n<tr>\n<td>Portugalsko<\/td>\n<td>UPS\/DPD\/DHL N\u011bmecko<\/td>\n<td>8-13 dn\u00ed<\/td>\n<\/tr>\n<tr>\n<td>\u0160pan\u011blsko<\/td>\n<td>UPS\/DPD\/DHL N\u011bmecko<\/td>\n<td>8-13 dn\u00ed<\/td>\n<\/tr>\n<tr>\n<td>Spojen\u00e9 arabsk\u00e9 emir\u00e1ty (Dubaj)<\/td>\n<td>Vyhrazen\u00e1 linka v Dubaji<\/td>\n<td>12-18 dn\u00ed<\/td>\n<\/tr>\n<tr>\n<td>Jihoafrick\u00e1 republika<\/td>\n<td>Vyhrazen\u00e1 linka pro Ji\u017en\u00ed Afriku<\/td>\n<td>15-25 dn\u00ed<\/td>\n<\/tr>\n<tr>\n<td>Vietnam<\/td>\n<td>Vyhrazen\u00e1 linka pro Vietnam<\/td>\n<td>3-5 dn\u00ed<\/td>\n<\/tr>\n<tr>\n<td>Z\u00e1padn\u00ed Malajsie<\/td>\n<td>Vyhrazen\u00e1 linka pro Malajsii<\/td>\n<td>4-8 dn\u00ed<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/figure>\n<p>Ostatn\u00ed zem\u011b<br \/>\nKrom\u011b t\u011bchto zem\u00ed uveden\u00fdch v\u00fd\u0161e je t\u0159eba.\u00a0<strong>prov\u00e9st celn\u00ed odbaven\u00ed<\/strong>\u00a0a\u00a0<strong>zaplatit clo<\/strong>\u00a0kdy\u017e bal\u00ed\u010dek doraz\u00ed na va\u0161i celnici, ohledn\u011b v\u00fd\u0161e dan\u011b, kterou mus\u00edte zaplatit, se pros\u00edm zeptejte m\u00edstn\u00edch celn\u00edch org\u00e1n\u016f na podrobnosti.<\/p>\n<p>Celn\u00ed \u00fa\u0159ad m\u016f\u017ee po\u017eadovat, abyste poskytli\u00a0<strong>podnikatelsk\u00e9 opr\u00e1vn\u011bn\u00ed<\/strong>\u00a0tak\u00e9. (pokud existuje)<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2421783867\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2421783867-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-are-shipping-costs-calculated?\" aria-expanded=\"false\" aria-controls=\"accordion-2421783867-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"P\u0159epnout\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Jak se vypo\u010d\u00edt\u00e1vaj\u00ed n\u00e1klady na dopravu?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2421783867-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2421783867-label\">\n\t\t\t\n<div>\n<div>N\u00e1klady na dopravu se obvykle vypo\u010d\u00edt\u00e1vaj\u00ed na z\u00e1klad\u011b hmotnosti zbo\u017e\u00ed, m\u00edsta ur\u010den\u00ed a zvolen\u00e9ho zp\u016fsobu dopravy. N\u00e1klady na dopravu si m\u016f\u017eete prohl\u00e9dnout b\u011bhem objedn\u00e1vky.<\/div>\n<\/div>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3197591922\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3197591922-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-should-i-do-if-my-package-is-lost-or-delayed?\" aria-expanded=\"false\" aria-controls=\"accordion-3197591922-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"P\u0159epnout\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Co m\u00e1m d\u011blat, kdy\u017e se m\u016fj bal\u00ed\u010dek ztrat\u00ed nebo zpozd\u00ed?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3197591922-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3197591922-label\">\n\t\t\t\n<div>\n<div>Pokud se v\u00e1\u0161 bal\u00ed\u010dek ztrat\u00ed nebo se v\u00fdrazn\u011b zpozd\u00ed, kontaktujte n\u00e1\u0161 t\u00fdm z\u00e1kaznick\u00e9 podpory. Pro\u0161et\u0159\u00edme to a pom\u016f\u017eeme v\u00e1m probl\u00e9m vy\u0159e\u0161it.<\/div>\n<\/div>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2489126002\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2489126002-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-can-i-track-my-order?\" aria-expanded=\"false\" aria-controls=\"accordion-2489126002-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"P\u0159epnout\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Jak mohu sledovat svou objedn\u00e1vku?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2489126002-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2489126002-label\">\n\t\t\t\n<div>\n<div>Svou objedn\u00e1vku m\u016f\u017eete sledovat po p\u0159ihl\u00e1\u0161en\u00ed ke sv\u00e9mu \u00fa\u010dtu v sekci \"Historie objedn\u00e1vek\". Informace o sledov\u00e1n\u00ed objedn\u00e1vky zas\u00edl\u00e1me tak\u00e9 e-mailem.<\/div>\n<\/div>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3971904108\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3971904108-label\" class=\"accordion-title plain\" href=\"#accordion-item-do-i-need-to-pay-customs-duties?\" aria-expanded=\"false\" aria-controls=\"accordion-3971904108-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"P\u0159epnout\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Mus\u00edm platit clo?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3971904108-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3971904108-label\">\n\t\t\t\n<div>\n<div>Prozat\u00edm nen\u00ed vy\u017eadov\u00e1no, s v\u00fdjimkou Kanady a D\u00e1nska.<\/div>\n<\/div>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-553592496\" class=\"accordion-item\">\n\t\t<a id=\"accordion-553592496-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-is-the-estimated-shipping-time?\" aria-expanded=\"false\" aria-controls=\"accordion-553592496-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"P\u0159epnout\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Jak\u00e1 je odhadovan\u00e1 doba dod\u00e1n\u00ed?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-553592496-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-553592496-label\">\n\t\t\t\n<div>\n<div>V z\u00e1vislosti na produktu je doba naskladn\u011bn\u00ed 1-5 dn\u00ed a doba dod\u00e1n\u00ed 7-15 dn\u00ed.<\/div>\n<\/div>\n\t\t<\/div>\n\t<\/div>\n\t\n<\/div>\n\t<div id=\"text-4093202871\" class=\"text\">\n\t\t\n<div>\n<h3>Zabezpe\u010den\u00ed<\/h3>\n<\/div>\n\t\t\n<style>\n#text-4093202871 {\n  font-size: 1.3rem;\n  line-height: 0.75;\n}\n<\/style>\n\t<\/div>\n\t\n<div class=\"accordion\">\n\t<div id=\"accordion-3890300707\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3890300707-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-is-website-security-ensured?\" aria-expanded=\"false\" aria-controls=\"accordion-3890300707-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"P\u0159epnout\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Jak je zaji\u0161t\u011bno zabezpe\u010den\u00ed webov\u00fdch str\u00e1nek?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3890300707-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3890300707-label\">\n\t\t\t\n<div>\n<div>K ochran\u011b va\u0161ich dat a transakc\u00ed pou\u017e\u00edv\u00e1me n\u011bkolik vrstev bezpe\u010dnostn\u00edch opat\u0159en\u00ed, v\u010detn\u011b \u0161ifrov\u00e1n\u00ed dat, firewall\u016f a pravideln\u00fdch bezpe\u010dnostn\u00edch audit\u016f.<\/div>\n<\/div>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-501839219\" class=\"accordion-item\">\n\t\t<a id=\"accordion-501839219-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-is-my-personal-information-safeguarded?\" aria-expanded=\"false\" aria-controls=\"accordion-501839219-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"P\u0159epnout\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Jak jsou m\u00e9 osobn\u00ed \u00fadaje chr\u00e1n\u011bny?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-501839219-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-501839219-label\">\n\t\t\t\n<div>\n<div>P\u0159\u00edsn\u011b dodr\u017eujeme z\u00e1sady ochrany osobn\u00edch \u00fadaj\u016f a va\u0161e osobn\u00ed \u00fadaje neprod\u00e1v\u00e1me ani nesd\u00edl\u00edme. Va\u0161e \u00fadaje jsou pou\u017e\u00edv\u00e1ny v\u00fdhradn\u011b pro zpracov\u00e1n\u00ed objedn\u00e1vek a poskytov\u00e1n\u00ed z\u00e1kaznick\u00e9 podpory.<\/div>\n<\/div>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-195322313\" class=\"accordion-item\">\n\t\t<a id=\"accordion-195322313-label\" class=\"accordion-title plain\" href=\"#accordion-item-is-payment-information-secure?\" aria-expanded=\"false\" aria-controls=\"accordion-195322313-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"P\u0159epnout\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Jsou platebn\u00ed \u00fadaje zabezpe\u010den\u00e9?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-195322313-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-195322313-label\">\n\t\t\t\n<div>\n<div>K zaji\u0161t\u011bn\u00ed bezpe\u010dnosti va\u0161ich platebn\u00edch \u00fadaj\u016f pou\u017e\u00edv\u00e1me zabezpe\u010den\u00fd syst\u00e9m zpracov\u00e1n\u00ed plateb, kter\u00fd spl\u0148uje standardy PCI.<\/div>\n<\/div>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1992411503\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1992411503-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-can-i-create-a-strong-password?\" aria-expanded=\"false\" aria-controls=\"accordion-1992411503-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"P\u0159epnout\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Jak vytvo\u0159it siln\u00e9 heslo?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1992411503-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1992411503-label\">\n\t\t\t\n<div>\n<div>P\u0159i vytv\u00e1\u0159en\u00ed siln\u00e9ho hesla je t\u0159eba pou\u017e\u00edvat kombinaci p\u00edsmen, \u010d\u00edslic a speci\u00e1ln\u00edch znak\u016f a vyhnout se snadno uhodnuteln\u00fdm \u00fadaj\u016fm, jako jsou nap\u0159\u00edklad data narozen\u00ed. Pravideln\u00e1 zm\u011bna hesla je tak\u00e9 zp\u016fsob, jak zv\u00fd\u0161it bezpe\u010dnost.<\/div>\n<\/div>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3636025208\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3636025208-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-can-i-verify-the-authenticity-of-the-website?\" aria-expanded=\"false\" aria-controls=\"accordion-3636025208-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"P\u0159epnout\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Jak mohu ov\u011b\u0159it pravost webov\u00e9 str\u00e1nky?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3636025208-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3636025208-label\">\n\t\t\t\n<div>\n<div>Zkontrolujte, zda se adresa URL webov\u00e9 str\u00e1nky shoduje s ofici\u00e1ln\u00ed str\u00e1nkou. D\u00e1le se pod\u00edvejte na certifik\u00e1t SSL, kter\u00fd by m\u011bl ozna\u010dovat, \u017ee je web zabezpe\u010den\u00fd.<\/div>\n<\/div>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3693680485\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3693680485-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-do-i-report-suspicious-activity?\" aria-expanded=\"false\" aria-controls=\"accordion-3693680485-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"P\u0159epnout\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Jak nahl\u00e1sit podez\u0159elou aktivitu?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3693680485-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3693680485-label\">\n\t\t\t\n<div>\n<div>Pokud se setk\u00e1te s jakoukoli podez\u0159elou aktivitou nebo bezpe\u010dnostn\u00edmi probl\u00e9my, neprodlen\u011b kontaktujte na\u0161i z\u00e1kaznickou podporu. Pro\u0161et\u0159\u00edme to a podnikneme pot\u0159ebn\u00e9 kroky.<\/div>\n<\/div>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-9526383\" class=\"accordion-item\">\n\t\t<a id=\"accordion-9526383-label\" class=\"accordion-title plain\" href=\"#accordion-item-are-there-anti-phishing-measures-in-place?\" aria-expanded=\"false\" aria-controls=\"accordion-9526383-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"P\u0159epnout\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Jsou zavedena opat\u0159en\u00ed proti phishingu?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-9526383-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-9526383-label\">\n\t\t\t\n<div>\n<div>Ano, zavedli jsme opat\u0159en\u00ed proti phishingu, abychom zabr\u00e1nili podvodn\u00fdm aktivit\u00e1m na \u0161kodliv\u00fdch webov\u00fdch str\u00e1nk\u00e1ch a v e-mailech.<\/div>\n<\/div>\n\t\t<\/div>\n\t<\/div>\n\t\n<\/div>\n\t<div id=\"text-1785379785\" class=\"text\">\n\t\t\n<div>\n<h3>Vr\u00e1cen\u00ed zbo\u017e\u00ed<\/h3>\n<\/div>\n\t\t\n<style>\n#text-1785379785 {\n  font-size: 1.3rem;\n  line-height: 0.75;\n}\n<\/style>\n\t<\/div>\n\t\n<div class=\"accordion\">\n\t<div id=\"accordion-1733811352\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1733811352-label\" class=\"accordion-title plain\" href=\"#accordion-item-i-would-like-to-change-my-ordered-items.-what-should-i-do?\" aria-expanded=\"false\" aria-controls=\"accordion-1733811352-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"P\u0159epnout\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Cht\u011bl bych zm\u011bnit objednan\u00e9 polo\u017eky. Co m\u00e1m ud\u011blat?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1733811352-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1733811352-label\">\n\t\t\t\n<div>\n<div>Svou objedn\u00e1vku m\u016f\u017eete zm\u011bnit nejpozd\u011bji do 23:00 (PDT -7 GMT) t\u00e9ho\u017e dne, kdy byla objedn\u00e1vka pod\u00e1na. O zm\u011bny n\u00e1s pros\u00edm po\u017e\u00e1dejte na adrese support@aiviouvapes.com.<\/div>\n<\/div>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-930882542\" class=\"accordion-item\">\n\t\t<a id=\"accordion-930882542-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-do-i-return-a-product?\" aria-expanded=\"false\" aria-controls=\"accordion-930882542-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"P\u0159epnout\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Jak mohu v\u00fdrobek vr\u00e1tit?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-930882542-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-930882542-label\">\n\t\t\t\n<p>M\u00e1me 15denn\u00ed pravidla pro vr\u00e1cen\u00ed zbo\u017e\u00ed, kter\u00e1 v\u00e1m umo\u017e\u0148uj\u00ed po\u017e\u00e1dat o vr\u00e1cen\u00ed do 15 dn\u016f od obdr\u017een\u00ed zbo\u017e\u00ed.<\/p>\n<p>Abyste mohli zbo\u017e\u00ed vr\u00e1tit, mus\u00ed b\u00fdt ve stejn\u00e9m stavu, v jak\u00e9m jste ho obdr\u017eeli, neno\u0161en\u00e9 nebo nepou\u017eit\u00e9, s visa\u010dkami a v p\u016fvodn\u00edm obalu. Budete tak\u00e9 pot\u0159ebovat \u00fa\u010dtenku nebo doklad o koupi.<\/p>\n<p>Chcete-li iniciovat vr\u00e1cen\u00ed, kontaktujte n\u00e1s na adrese support@aiviouvapes.com. Pokud bude va\u0161e vr\u00e1cen\u00ed p\u0159ijato, poskytneme v\u00e1m \u0161t\u00edtek pro vr\u00e1cen\u00ed zbo\u017e\u00ed a pokyny, jak a kam z\u00e1silku odeslat. Zbo\u017e\u00ed zaslan\u00e9 zp\u011bt bez p\u0159edchoz\u00ed \u017e\u00e1dosti o vr\u00e1cen\u00ed nebude p\u0159ijato.<\/p>\n<p>V p\u0159\u00edpad\u011b jak\u00fdchkoli dotaz\u016f t\u00fdkaj\u00edc\u00edch se vr\u00e1cen\u00ed zbo\u017e\u00ed n\u00e1s nev\u00e1hejte kontaktovat na adrese support@aiviouvapes.com.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n<\/div>\n<div class=\"row align-middle\"  id=\"row-1582559831\">\n\n\t<div id=\"col-1193277725\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner text-center\"  >\n\t\t\t\n\t\t\t\n<a href=\"https:\/\/aiviouvapes.com\/cs\/shop\/\" class=\"button primary is-shade is-larger box-shadow-4 box-shadow-5-hover\" style=\"border-radius:10px;\">\n\t\t<span>Nakupujte nyn\u00ed<\/span>\n\t<\/a>\n\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-1193277725 > .col-inner {\n  padding: 20px 0px 0px 0px;\n}\n<\/style>\n\t<\/div>\n\n\t\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-9090","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/aiviouvapes.com\/cs\/wp-json\/wp\/v2\/pages\/9090","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/aiviouvapes.com\/cs\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/aiviouvapes.com\/cs\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/aiviouvapes.com\/cs\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/aiviouvapes.com\/cs\/wp-json\/wp\/v2\/comments?post=9090"}],"version-history":[{"count":0,"href":"https:\/\/aiviouvapes.com\/cs\/wp-json\/wp\/v2\/pages\/9090\/revisions"}],"wp:attachment":[{"href":"https:\/\/aiviouvapes.com\/cs\/wp-json\/wp\/v2\/media?parent=9090"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}